| A:
Not
necessarily. We have received several calls on this issue. and so far all
have been traced down to the keyboard being fine, but the keys that were
being pressed have been locked out by the Operating System.
In an effort to
assist users in inputting the correct Product Keys into their Microsoft
software, Microsoft has intentionally disabled certain keys that are not
used. Please see below for a list of these keys.
To verify if this is the
problem, please boot the system to a system disk and attempt to use the keys
from the command line. |